Glossary of Common Repair Terms
Because the auto industry speaks its own language, here’s a brief glossary of common repair terms:
Aftermarket Parts: Parts not made by the manufacturer.
Flat Fees: Services that don’t get broken down into parts, tax, labor costs.
Labor Description: A detailed written description of repairs and/or services.
Labor Rate: The shop or dealer’s hourly rate to work on your car. (Note: when you use AutoMD.com’s local shop finder—the average hourly labor rate for the relevant shops in your area is included in the listing).
Labor Time: The number of hours it will take to fix your vehicle.
Miscellaneous Charges: Can include, but not limited to, things like shop supplies (chemicals, hazardous waste disposal fees, waste oil, etc.
OEM: Original Equipment Manufacturer. This designates manufacturer-approved parts specifically built for your vehicle.
TSBs/Technical Service Bulletins: Instructions provided by the manufacturer for known concerns on your vehicle—not to be confused with an official vehicle recall.