Shop Reviews

Maaco Collision Repair & Auto Painting

By ScotchIrishGirl on Wed 05 February 2014

WARNING!!!!!!! DO NOT TAKE ANYTHING TO THESE PEOPLE!!! We took out daughters Camaro to be painted and they did NOTHING they told us prior to paint that they would do. There was crazing in her bumper that they assured us they would sand and fill with putty. All they did was spray over the crazing. There were small chips in the original paint that we were told would be sanded, they painted over the chips also. There was a spot on the rear quarter panel that needed attention and we were ASSURED before painting it would be taken care of, it was just painted over. There are about a hundred other things on the car treated the same way, ignored and painted over. Now all of this would be bad enough, but when we questioned them why they didn't do as they said they would, the owner and the person who sprays the cars blew up and became so unstable that I was in fear for our safety. The owner inparticular became enraged and was screaming!! He stated that my daughters car was "junk" and "the best thing about the car was the paint job on it". My jaw was on the floor. I have never in my 44 years EVER been treated like that by a company. I was in SHOCK! My husband simply questioned why certain things were not taken care of as agreed and both of the Maaco workers went ballistic!! I do not have the words to describe how insane and psychotic they were acting. My husband and I told them we would come and get the car the following day because we just wanted to get the hell out of there. We jumped in my car to leave and as we were getting in my car the two Maaco workers (one being the OWNER!) were up on my husbands passenger door still screaming insults at him! I thought for a moment they may try to keep him from closing his door in an effort to keep us from getting away. This was the most surreal experience I have ever had, I am still in shock! I seriously contemplated asking a police officer to accompany us to pick the car up today, but my husband assured me it would be okay. Can you imagine what would have happened if we had sent our 21 year old daughter to get the car and SHE questioned them about the shoddy work? We got my daughters car home safely and now I must warn others. These people are liars and mentally unstable. DO NOT put yourself or any of your loved ones in their path.