Sears Auto Center
By carlove on Wed 05 February 2014
Took my car for a wheel alignment, the mechanic did not release the clamp from the steering rack boot when he adjusted the toe, as a result the boots twisted along with the inner tie rod. The boots got completely ripped. Took the car back, the manager took a look at it, told me they will order the boots. It's been a month and the manager has completely avoided my calls, called the district manager, so far no help from him either. Incompetence at every level. Stay away!!!!