Effective Date: September 3, 2015
THIS AUTOMD SITE DOES NOT PUBLISH CONTENT THAT IS TARGETED TO CHILDREN
If you are under age 13, please do not attempt to use the AutoMD Properties or its Services or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.
We strongly recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet and we encourage parents to teach their children about safe internet use practices.
16941 Keegan Avenue
Carson, CA 90746
Information we collect and how we use it
We may collect the following types of information:
Information you provide – When you use AutoMD Services or sign up for an AutoMD Account either directly on the Properties or through the use of FaceBook, we may ask you for information which personally identifies you, such as your first and last name, address, telephone number, email address, credit card number, credit card expiration date, or other data which can be reasonably linked to such information by AutoMD (“Personal Information”). However, Personal Information does not include, and this policy does not cover, any publicly available information and public records about auto repair professionals, auto repair shops and auto repair service providers, including without limitation information obtained from licensing authorities, associations, accrediting bodies, courts, law enforcement agencies, and web sites that are available to the public. Personal Information also does not include “aggregate” information, which is data we collect about the use of the Properties or categories of users, from which any Personal Information has been removed. We collect aggregate data for a number of purposes, including helping us understand trends and user needs so that we can better consider new publications, products and services, and tailor existing publications, products and other Services to user desires. This policy in no way limits or restricts our collection of aggregate information. We may combine the information you submit under your account with information from third parties in order to provide you with a better experience and to improve the quality of our Services. You can access your AutoMD user profile to learn more about the information associated with your Account.
Log information – When you access AutoMD Services via a browser, application or other client, our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a Service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
User communications – When you send email or other communications to AutoMD, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services. We may use your email address to communicate with you about our Services.
Location data – AutoMD offers location-enabled Services, such as AutoMD Insta-Quotes! and Find a Shop. If you use these location-enabled Services, AutoMD may receive information about your actual location or information that can be used to approximate a location. By using location-enabled services you consent to AutoMD receiving information about your actual location or information that can be used to approximate a location. AutoMD uses third-party location enabled services for example, Google Maps which is supplied by Google, Inc., and use thereof is subject to these third-party privacy policies like Google's Privacy Statement. You may be able to disallow our use of certain location data through your mobile device or web browser settings. For example, most mobile devices provide users with the ability to disable location services in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.
Usage and disclosure
In general, we use Personal Information we collect from you to facilitate your use of the AutoMD Services, including without limitation, to process your requests or transactions, to provide you with information, products and other Services you request, to administer and assist us with the operation of the Properties and of our business, and for the purpose for which the information was provided. For example, we may use the information we collect:
- to send you a welcoming email and to contact you about your use of the Properties, such as for administrative purposes or to provide you with customer service;
- if you are an auto repair professional, auto repair shop or auto repair service provider, to verify your identity when attempting to claim your profile;
- to respond to your emails, submissions, comments, requests or complaints;
- to request feedback and to enable us to analyze, develop, customize and improve the Properties and our information and other Services;
- for the specific purpose for which the information was provided;
- to provide, maintain, protect, and improve our Services (including advertising Services) and develop new Services; and
- to protect the rights or property of AutoMD or our users.
In addition, we may use the information we collect to send you news relevant to auto repair, including without limitation, the auto repair profession, auto repair professionals, auto repair shops, auto repair service providers, automotive products and automotive service updates, notifications of activity in your profile, and to contact you about special events, surveys, promotions or offers and for other marketing, informational, product development and promotional purposes.
AutoMD processes Personal Information on our servers in the United States of America and in other countries. In some cases, we may process Personal Information outside your own country.
You may access your AutoMD user profile to review and edit the information stored in your AutoMD Account.
Most browsers are initially set up to accept cookies, but generally you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some AutoMD features and other Services may not function properly if your cookies are disabled.
AutoMD may use advertising cookies and certain AutoMD Services to help advertisers and publishers serve and manage ads.
We do not sell, share, or rent any Personal Information we collect from you through the Properties in ways different from what is disclosed in this Policy, although we may provide aggregate information or other non-Personal Information to third parties without your authorization. AutoMD only shares Personal Information with other companies or individuals outside of AutoMD in the following limited circumstances:
- We may provide such information if we have your consent;
In the event that we engage or partner with a trusted business or person, including without limitation, third party vendors, consultants or other service providers in connection with the operation of the Properties and our business (“Service Providers”), we may also share Personal Information with such Service Providers who need access to such information to carry out their work for us. For example, we may use mapping or location based services companies to provide information on services available near your location. In addition, we may offer various features through a Service Provider.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. Additionally, your account information is accessible online only through the use of a password.
Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable. To protect the confidentiality of your Personal Information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the AutoMD Properties by any person using your password. Please advise us immediately by emailing us at Privacy@AutoMD.com if you believe your password has been misused. You should also note that email is not secure, and you should not send any confidential or sensitive information to us via an unsecured email.
We restrict access to Personal Information to AutoMD employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Accessing and updating Personal Information
When you use AutoMD Services, we make good faith efforts to provide you with access to your Personal Information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. Therefore, whenever you believe that your contact information needs to be updated, you may do so by accessing and updating your user profile.
NOTICE TO CALIFORNIA RESIDENTS
We do not disclose Personal Information to third parties for the purpose of directly marketing their services to you unless you first agree to such disclosure. If you have any questions regarding this policy, or would like to change your preferences, you may contact us at the address listed above.