2014 Jeep Cherokee Limited 6 Cyl 3.20L
My Jeep blew a gasket after a routine service; what can go wrong during a service that could have caused this?
Hi my Jeep went in for a routine maintenance service. Jeep Cherokee 3.2 limited 2014. 7 days later, it blew a gasket and they say that the engine has to be replaced. I think that it is not a coincidence that this happened directly after a service. What happened was that the overheat warning light came on. I stopped immediately. Steam was coming from the engine. When hood was opened there was no water in plastic cooler box. We put water in but it ran straight through. Empty in seconds. It was towed in to the same service repair center. They explained that there are 5 lock nuts and the one jumped loose while I was driving. Do you think that maybe something was neglected during the service like for instance a hose wasn't tightened properly or something and this could have caused the problem ?
First question - what exactly is the 'routine maintenance service' that was performed? What repairs were planned, performed, approved and completed?