Walmart Tire & Lube Express
Wilmington, NC 28403
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1 Review for Walmart Tire & Lube Express
Repair/Service: bought set of 4 tires and had installed
Hourly Rate: $0.00
Total Cost: $583.12
Bought set of 4 general grabber at2 tires for my pick up truck and the tires were making my truck viberate like crazy from 40mph on up to 73mph (i didnt dare go any faster than that. I took the truck back on my next day off and told them to take them off my truck and rebalance them because they were viberating like crazy. They did but it didnt make a bit of difference, it might of made them worse. I took the truck back that afternoon and asked them to calibrate the balancing machine and they tod me my truck was the cause of viberation. BS! MY TRUCK IS 3 YRS OLD AND RODE 100% PERFECT WITH MY WORN OUT TIRES THAT HAD NO TREAD LEFT ON EM. THIS PLACE IS FULL OF UNEDUCATED EMPLOYEES AND THEIR MANAGEMENT IS EVEN WORSE. THEY TRIED TO TELL ME I COULDNT RETURN THE TIRES BECAUSE THEY WERE STARTING TO WEAR WRONG DUE TO MY TRUCKS ALIGNMENT AND FRONT END PARTS BEING WORN OUT.. I TOLD THAT THERE MANAGER OF THE AUTO CENTER THAT IF HE DONT GIVE ME MY MONEY BACK OR A NEW SET OF TIRES I WOLD HOP OVER THAT COUNTER AND DO IT MYSELF.
HE SWAPPED THE FIRST SET FOR ANOTHER AND I HAD THE SAME PROBLEM! I WENT BACK AND TOLD THE STORE MANAGER THE ISSUES I HAVE HAD AND HE SAID HE WOULD REFUND ME; HE SAID TO GO TO ANOTHER TIRE SHOP AND BUY THE TIRES YOU WANT AND GET EM PUT ON AND THEN BRING THE WALMART TIRES BACK TO HIM. WHEN I DID JUST THAT AND BROUGHT THE WAKMART TIRES BACK, I GOT A YOUN GIRL TO HELP ME CARRY THEM IN AND DURING OUR WALT TO THE TRUCK AND BACK 2 TIMES SHE TOLD ME THAT THE BALANCING MACHINE HAD BEEN DEFECTIVE FOR OVER 3 YRS AND HAD JUST BEEN REPLACED IN FEB 2012!
SO LISTEN UP WILMINGTON NC, IF YOU HAVE BOUGHT TIRES FROM WALMART ON SIGMA RD AND THEY WERE VIBERATING AND WORE MESSED UP IN LESS THAN A MONTH, BUT YOUR CAR IS JUST A FEW YRS OLD AND HAD BEEN ALIGNED JUST BEFORE YOU BOUGHT THE SET OF TIRES..... FILE A SMALL CLAIMS LAWSUIT AGAINST THEM!!!!
by johndoe on May 27, 2012