I would like to compliment the service I/my family recieved from John @ the Body Shoppe. My grandmother was in an auto accident, and the car ended up being totaled out. From the first phone call, to the last visit to get her belongings from the car, John was professional, but also very kind. He seemed to understand that there was a lot involved in dealing w/my grandmothers accident, and was just exceptionally warm and welcoming. He is a gem, and should be commended for the excellent service he provides.