Repair/Service: wheel Alignment

Hourly Rate: $95

Total Cost: $95

Took my car for a wheel alignment, the mechanic did not release the clamp from the steering rack boot when he adjusted the toe, as a result the boots twisted along with the inner tie rod. The boots got completely ripped. Took the car back, the manager took a look at it, told me they will order the boots. It's been a month and the manager has completely avoided my calls, called the district manager, so far no help from him either. Incompetence at every level. Stay away!!!!

by carlove on February 22, 2012