Repair/Service: Normal Maintenance

Hourly Rate: $80

Total Cost: $1000

If you love wasting tons of your money and time then Royal Chrysler Dodge Jeep of Oneonta, New York is the place for you. I have done business with this establishment for over three years, due to the location of my job. The service department loves to see your vehicle so much, that they never seem to fix the problem the first time. Or the second time. The third time seems to be the charm for them. They also love to charge you the premium price they for the wonderful service they give. For example, I was just quoted $240 for a replacement part without labor by this 5 STAR business. Because I was suspicious of this so called "service department", the next day I had my vehicle look at by another dealership, they quoted $150 WITH labor for the exact same part. I can not stress enough, PLEASE BEWARE of this business if you are taking your vehicle for service!!!! Now that my job location has changed, I am glad I will never have to do business with Royal Chrysler Dodge Jeep of Oneonta, New York again. I hope their Sales department is better then the service deparment...kind of makes you go hmmmmmmmm??????

by Maddog on February 1, 2012