Terrible service. Had set up an appointment the day before for a morning tow. Towing manager Jim, did not show for the appointment. After numerous voicemails, still no phone call. Frustrated, 4 hrs later I entered their shop to investigate what caused the delay. To my shock, Jim verbally abused me, directly in front of the owner. The owner Andrew Hewitt, DID NOTHING. Embarrassed, I looked elsewhere. Do not use for tow or repairs.