Wow. That pretty much sums it up. 6 week ordeal for routine repair. VERY UNORGANIZED. PLAN FOR DROPING OFF AND NOT BEING CONTACTED TILL ITS READY, cause they feel they know better Some people dont get that advertising "family owned" means a business employing life-long consumate fuck ups. Get everything in writing. Theyll double talk you, blow smoke up your ass. The funny part is they actually believe they know what to say to you. But folks, this is a business noone aspires to be involved in, so chances are your shop owner and employees are a bunch of uneducated derelic degenerates.