Ming has been servicing my cars for six years. I have taken my Audi to him for that long and he has always been punctual, honest and incredibly efficient. He uses top shelf oils and materials, but will make an effort to use cheaper materials, asking you what budget you have and providing different estimates for different wallets. He has never pushed for services the car didn't need. He has never pushed for a more expensive part, when a cheaper one was available, unlike pretty much all mechanics I've had in the past. Every time Ming services your car, he has it detailed before returning it to you at no additional cost. That seems like nothing, but it goes a long way to making you feel that you are getting back a new car. I love driving my car away from his shop, it always feels great. Ming has also been servicing my Jeep Cherokee XJ for two years now. I bought the car used as a back up car and for the snow, and it has had a number of problems peculiar to its model, including a recurring engine light, a non-functioning AC and rust, all of which are common in New England and with this particular model. Ming has made my Jeep run like a dream! He has extended its life, made it run tight and checked from time to time by email to know how it's running. That is not your average mechanic! He has accommodated my schedule on multiple occasions, rushed to return my car if I needed it, and provided a ride home when no one was available to drive me back. I am not a person who trusts people easily, but I am grateful to have met Ming and I can say without a doubt that I trust him as a professional and as a person.