Repair/Service: Tire Mounting

Hourly Rate: $95

Total Cost: $2000

DO NOT RECOMMEND. I took my car in to get tires changed over. I have low profile tires and they are difficult to mount but I expected a professional business to know how. Boy was I wrong. I got the car back and all 4 rims were scratched all the way around the lip. I went and got the manager and he said he was the one that mounted these. He then started saying look at how dirty the rims were and I obviously didnt take care of them so I had probably done that. I was getting so angry I just walked away and later just decided to cut my loses and let it go. 2 Months later I had 2 tires go flat on me. I had it towed to the closest shop and they took a look and said Wow the beads on the inside and out were damaged because of improper mounting. I went back to Midas and showed them the other shops written statement and said all I wanted was reimbursed for the tow and the new tires that was put on. He blew me off and said no. Long story short, I would not trust them with my car and the manager does not care about customer service or satisfaction.

by Keith0147 on March 18, 2012