Repair/Service: transmission rebuild

Hourly Rate: $0

Total Cost: $1000

Horrible customer service, had me bring my car in on a Thursday said they would try and start on it friday but if not they would for sure start Monday or Tuesday... the next Thursday... still had not started on it called to see the progress and what the issue was... said they hadn't started would call me as soon as it was done... this is my only car I have to kids and a job to tend to... if they can't handle a shop maybe they shouldn't of opened one to begin with.

by twiggy on March 10, 2011

Repair/Service: inspection

Hourly Rate: $0000

Total Cost: $0000

I left my vehicle there to be inspected for a problem.They never called me to keep
me posted so I kept calling them.Every few hour"have you looked at it yet"?This went
on for three days and every time I would call,they would say"no,not yet".Finally after
leaving my vehicle there for several days and they still didnt even drive it or look at it,I
picked it up.I cant believe they operate this way,they werent even busy..
I would definently,definently not recomend..I repeat,definently go somewhere else...

by mary on June 7, 2011