Repair/Service: Service

Hourly Rate: $1

Total Cost: $1

DO NOT BRING YOUR BUSINESS HERE. I bought my brand new car here less than 2 years ago. They installed leather seats before I took it off the lot incorrectly and NEVER fixed it despite my going back to them 2 times.

Two weeks ago my exterior door handle came off in my hand, I brought it in and left without a door handle, my seat control switch missing and my window broken being held up by clear tape. Everytime I bring the car in for service, parts go missing, things get broken and they get an attitude and ask "are you sure it wasn't already like that when you brought it in?"

They have no concept of what customer service is. They LIE to your face and on paperwork. They will tell you right away that whatever you're there for is NOT covered under warranty unless you speak up. I have had to deal with the CEO's office at Hyundai USA to get anything rectified. I will NEVER go back here again.

by SV on February 8, 2012