Lugones Mercedes Benz Inc
Atlanta, GA 30318 (5765)
404-876-7275
Edit Shop Info
| Top AutoMD Negotiator Repairs | Quote Ranges | # of Quotes |
|---|---|---|
| 30,000 mile service | $300 - $300 | 1 |
| 90,000 mile service | $300 - $300 | 1 |
| Ignition Switch Replacement | $135 - $135 | 1 |
1 Review for Lugones Mercedes Benz Inc
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Repair/Service: service B
Hourly Rate: $85.00
Total Cost: $299.01
I took my car to Lugones on 12-13 for service B and the following evening (12-14) my car WOULD NOT start. No lights, it wouldnt even turn over..... nothing ! I immediately called the shop the next morning and spoke with Richard, he advised me to bring my car back to the shop (an inconvenience because I live about 30 miles away) so that he could take a look at it. When I returned to the shop, he looked under my hood and checked the battery. He told me then that the battery was low (why I wasn't told this on 12-13 the day I received services, I DONT KNOW). Then he continues to tell me that a battery will cost $150 dollars (as if I could just pull it right out of my A*#@ !!! I was so
upset I knew I had to BREATH and RELAX first.
I got in my car and left. Shortly after, I called and spoke with Richard over the phone. I asked him why he didn't tell my
about the battery on 12-13 (the B service). At that point, he became RUDE and unprofessional...he said "a battery
can go out at any time". I stated there was nothing wrong with the battery before I brought my car to the shop.
He preceeded to be rude (talking and not even listening to MY CONCERN, MY CAR, and MY MONEY).
I decided I will contact the owner (thank God, Richard isnt) and explain my situation but I WILL NO LONGER DO
BUSINESS THERE !!by bgk on December 15, 2011