I had the guys do a bunch of things on my 2000 Dodge Caravan that has been a great car. What stunned me is one of the guys accidently broke a part that was not on the list and they were HONEST about it and said they would pay for the part and labor. I thought about it and said I would pay both part and labor and THANKS for the HONESTY in the weary world we live in. Need I say more? The car needed several things just to make it happy after 100K + miles so sometimes you just give back what you receive.