Repair/Service: Many repairs

Hourly Rate: $80.00

Total Cost: $600.00

Unlike most positive reviews posted about auto repair shops, this one is being written by an actual consumer and part-time dealer who has owned many used cars. Kelley's is the most honest business of ANY kind which I have ever done business with. Anyone who has ever dealt with one of the Kelley's (Joe, Eric, Lance, etc.) will tell you that they always tell the truth. You save big time because Kelley's will never talk you into unneeded repairs. Note that Kelley's has NEVER advertised during their 25 years in business because their exceptional integrity and skill perpetually gets them repeat customers and free word-of-mouth advertising. Almost all local competing businesses spend thousands of dollars per day on advertising. Consumers foot that bill by being high pressured into having unnecessary repairs performed.

by Sports Lover on December 11, 2011

Repair/Service: Starter

Hourly Rate: $60

Total Cost: $80

My car would not start due to (what I thought) was a bad starter. The driver who towed my car to Kelley's even told me that it needed a starter. However, Kelley's determined that the wires to the starter needed to be replaced, not the starter itself. Rather than charge $350 for a starter replacement, Kelley's charged me a mere $80 for the rewiring. Any other repair shop would have replaced the starter, either because they are crooks or incompetent. This is a true story, not the usual story made up by the owner posing as a customer. I have had many similar, money-saving experiences with Kelley's. Trust me , it is hard to find a repair shop as honest as Kelley's. I also think that Dave's, at 100 Red Lion Road, is relatively honest, but they charge two to three times as much as Kelley's does for the same job, in my experience. Kelley's is always busy due to their legendary integrity, so you must make an appointment to see them. Dave's will usually fix your car the same day, so go to them if money is no object and you need the repair immediately.

by MusicBoy on June 30, 2012