Wife's parents bought 2 scooters from Heritage Motors around 2006. The first scooter broke down within a year & Shane Jackson gave us the "run-around" for 3 or 4 years. Wouldn't fix or replace scooter & we were running out of patience. He finally replaced it & then the other one broke down. He's now had it for over 2 years. Shane Jackson & Heritage Motors is THE worst business in Owensboro!!! I would give his customer service a zero if I could.