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Gentrys Transmission

(8)

6512 N 27th Ave Phoenix, AZ 85017-1242 (602) 242-1297
33.5317 -112.117
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Shop Hours

Monday - Friday
8:00AM - 5:00PM

Payment

Payments Accepted
Cash, Check, Credit Card

Shop Services

  • Drive Train

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By jim on Mon 12 December 2011

Pre-paid for a transmission, lucky that family could pick it up and delivery it to me, plus return the core. Once Gentry's had my money, I could NO LONGER get in touch with them!! Tried by phone, fax, email and voice mail. The land-line (602) 242-1297 message says "Closed for inventory, Think that was in October!! " Not to sure how Jtouch in November is talking to anyone there, Wished I could! They HAVE NOT REFUNDED THE CORE CHARGE OF $150.00. It's sad that the list goes on and on, of good folks they are ripping off! Make for real happy holiday!! JAL 12/12/11

By Jtouch on Tue 01 November 2011

these guys are cheap and you know what happens when you go cheap. 10 months in and the transmission seal leaked. asked them on how to proceed with warranty and they told me to have someone look at it. i ask them to refer a reliable shop around my area to look at it ATRA member. The shop owner told me it appears to just be leaking fluid from the seals and that they need to take it apart to further investigate. i told the shop owner to consult with Gentry on how to proceed with warranty. I agreed with the shop owner that i am only willing to pay for the dropping out and putting back in. Shop owner informed me later the Gentry was agreeing to pay for the BENCH TIME since it was a defect in their refurbishing process. Gentry's tech put the oil dowel on the wrong side. In the end i ended paying everything out of pocket because they no longer honor it once the work was done. AND THEY STILL OWE ME FOR A PREPAID SHIPPING CHARGE OF $150

By ray on Thu 15 September 2011

HAD CAR FOR TWO WEEK THEN CLAIMED HE WAS GOING OUT OF BUSINESS.. LEAVING ME HANGING. I HAD BEEN THERE BEFORE THAT'S WHY I WENT BACK.. DO NOT USE THIS PLACE AT ALL ..JUST BECAUSE GRANDPA LEAVES YOU A PLACE THAT DOES NOT MAKE YOU A GOOD BUSINESS MAN..

By ray on Thu 15 September 2011

DO NOT DO ANY THING WITH THIS PLACE FLAKES

By ray on Thu 15 September 2011

DO NOT DO ANY THING WITH THIS PLACE FLAKES

By TionaH on Tue 26 July 2011

I had my transmission rebuilt in my 2002 Chevrolet Suburban. Fast, honest service and great price. I would use this shop again!

By kn888 on Thu 23 June 2011

We have been dealing with Gentry for about 4 months. They did not ship the trany on time nor did they give us the correct shipping numbers. It took about a month and a half to receive the trany.. and now we have been trying to get in picked up for about 3 months and they have told me multiples times they have it taken care of. I have called them every week for those 3 months and now they say its pass 30 days there is nothing they can do. They will not give us our money back for shipping nor core charge!!! please be careful and take my advice go somewhere else you do not want to deal with this.

By JohnMstrks on Sat 26 June 2010

Nick helped me with a difficult problem with my truck. My truck now runs better than it ever did. Awesome price, awesome service, awesome customer service. John