I Have been a customer at Ferrell's for many years & have referred many people to this shop because, not only do you get an honest diagnosis, but you get a fair price. The Owner Mr. Ferrell is a man of the deepest integrity & in the auto repair business, that is hard to come by. Mr Ferrell is driven to providing exemplary service & a friendly atmosphere. That is why his shop is always full. He will, however, take the time to personally diagnose your vehilcle & give you an honest answer as to the problem & the time it will take to fix it. I would give this a 10 Star rating if they had one. Kudos to you and your mechanics Mr. Ferrell !!!