You never have to worry about getting taken advantage of here. The owner is also the mechanic, he will never try to sell you things you don't need or "scare" you into a repair. He never hesitates when you ask to see the problem. He never makes you feel like your a bother if you have questions about a repair. You will always get great,honest and dependable service at Critical car care. I've even been told that some repairs are not necassary at this time and I should wait and get more mileage out of some things. Bottom line he treats your car and you like family.