Repair/Service: transmission

Hourly Rate: $50

Total Cost: $1150

HORRIBLE SERVICE, DO NOT GO THERE. I brought my car in to get my transmission fixed and a couple of extra problemes including the odomometer which somehow got disconnected. The car was supposed to be ready at 2pm on the thursday. On that same day I called them at 2.30, and was told that my car wasn't ready, i told them I needed it for that same day, I had made plans according to what they had told me. Now the car not being ready, I can understand. Anyway, I went by there the same day because they told me my car was actually ready an hour later. I get down there, realise that the interior is ALL BLACK because the mechanic did not have "service quality" in mind and just sat with his greassy oily work pants on my fabric seats, rubbed all over the steering weel with those same dirty greasy hands. I was pissed for that but decided to let it slide (it was dirty already)... Now i get in my car, start it up, it sounds like a tractor because they broke the exhaust line in many places by misplacing the car on the bridge when they lift it up...... I decided to let that one slide too... I make my payement, leave somewhat unsatisfied, I go to drive down the road, and SUPRISE, my car doens't pass the 30MPH, i turned right back around, go back to the garage, tell em about it, they didn't seem very concerned (they already had my monney) and then told me that I could drive it from houston to Austin like that. WHAT KIND OF "PROFESSIONAL TELLS YOU GO AHEAD DRIVE A 200 MILES TRIP AT 30 MPH???" I refused and decided to let my car there for the day, it was supposed to be ready the next day (friday) by 2pm. Again, I call them the next day at 2.30 to hear that my car wouldn't not be ready until monday, and then I flipped... I found extremly unprofessional and unnaceptable of them to give me my car back after charging me 1150$ in a non woking condition and with even MORE damage than it had when I brought it in. I never got a peny back and I'm taking those people to court. It cost me extra monney to fix what they messed up, my odometer is still not reading, now i don't even have a speedometer anymore, due to that, I can not get my car inspected, and I do not have the 600ish$ required to go fix that problem. Worst mechanic in the US, DO NOT GO THERE !!!

by jeremie on March 8, 2012