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Browns Auto Body Repair

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481 Taylor Speed N Lenoir, NC 28645 (828) 758-8787
35.8929 -81.5106

Shop Managed by Alvin Brown

Shop Hours

Monday
8:00AM - 5:00PM
Friday
8:00AM - 5:00PM

Payment

Payments Accepted
Cash

Shop Services

  • Collision - Paint & Body Work
  • Upholstery

Vehicles Serviced

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Daewoo
  • Dodge
  • Eagle
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
By MRS. PISSED on Wed 18 January 2012

I WOULD NOT RECOMMEND THIS COMPANY TO ANY ONE. FIRST I HAD MY BUMPER REPALCED AT THIS PALCE ALMOST 2 YEARS AGO AND MY BUMPER LOOKS HORRIBLE.. FIRST IT TOOK ABOUT 3 MONTHS TO GET MY CAR IN AND GET IT FIXED THEN THEY PAINTED THE WRONG BUMPER FOR MY CAR SO I HAD TO WAIT ANOTHER DAY OR TWO. WHEN I PICKED MY CAR UP I WENT TO THE CAR WASH TO LOOK OVER MY CAR AND I SEEN A CRACK IN THE PAINT AND A CHIP OUT OF THE PAINT AND IT LOOKS LIKE THE PUT A GLOB OF PUTTY ON THE RIGHT SIDE WHERE THE BUMPER MEETS THE FENDER. I THEN CALLE ALVIN AND HE TOLD ME HE WOULD FIX THE DAMAGES NOT KNOWING THE IN A MONTH MY TAG WOULD POP OUT OF PLACE AND THER WOULD BE 4 HOLES IN THE FRONT WHERE THEY PUT MY TAG ON THE CAR AND IT POPPED OUT SO THEY PULLED IT TIGHTER AND THOUGHT THEY COULD COVER UP THERE MISTAKES SOP WHEN I TOOK MY CAR BACK HE REFUSED TO FIX IT THEN I SEEN JASON IN A PARKING LOT AND SHOWED HIM THE BUMPER PLUS THE CLEAR COAT STARTED TO CHIP AWAY AND HE TOLD ME THAT THEY HAD A BAD BATCH OF CLEAR CAOT AND THEY ALREADY HAD TO REPAINT A FEW CARS BECAUSE IT WASN'T STICKING TO THE PAINT CORRECTLY.. SO HE TOLD ME TO MAKE AN APPOINTMENT AND THEY WOULD TAKE CARE OF IT SO WHEN I TRIED MY HUSBAND WAS ACTUALLY STANDING IN HIS OFFICE AND I CALLED AND ALVIN SAID OK WE CAN LOOK AT IT AND IF IT AINT BEEN HIT WE WILL TAKE CARE OF IT . THAT IS ALWAYS HIS EXCUSE TO NOT FIX HIS MISTAKES ITS BEEN HIT THEN Y AINT THE REST OF MY BUMPER MESSED UP PLEASE TELL ME SO AGAIN ON THE 2 OF JANUARY 2012 MY HUSBAND TOOK MY CAR THERE AGAIN AND ALVIN GOT OFFINSIVE AND SAID U CAN PAY ME FULL PRICE AND I WILL FIX IT SO I CONTACTED THE BBB AND I AM NOW FIGHTING TO GET MY MONEY BACK... ALVIN IS A SORRY BUISNESS MAN AND A BOLD FACE LIAR AND TRUST ME WORD OF MOUTH WILL HURT ANYONE AND I WILL SEE TO IT HE IS TRASHED IN LENOIR... I MEAN WHAT I SAY.. HE DON'T EVEN DESERVE A POOR RATING I HOPE EVERYONE SEES THIS AND POST TO IT TO!!!!!!!

 
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