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Big O Tires & Service

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4745 South State Street Murray, UT 84107-3838 (801) 262-2436
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Shop Hours

Monday - Friday
8:00AM - 6:00PM
Saturday
8:00AM - 5:00PM

Payment

Payments Accepted
Cash, Check, Credit Card

Service Affiliations

ASE

Shop Services

  • Body Miscellaneous
  • Brakes
  • Drive Train
  • Electrical
  • Engine
  • Heating & Air Conditioning
  • Maintenance
  • Engine Performance & Emissions
  • Steering & Suspension
  • Diagnosis & Inspection
  • Emission Testing
  • Collision - Front End Repair
  • Machine Shop Service

Vehicles Serviced

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Daewoo
  • Dodge
  • Eagle
  • Fiat
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
By Mark on Sat 17 January 2015

The worst mechanical experience I have ever experienced in my life. I brought my car in 2 weeks ago because it was overheating and pissing fluids everywhere, I told them I thought it might be oil, and it looked like coolant (because there was coolant and oil all over the place) but I'm not a mechanic, so I have no idea. They told me it was some gaskets and everything was all set. A week later, my car breaks down on the highway, i had it towed and they put a battery in (this was at a different Big O) same thing a day later, car breaks down and is overheating and smoking and there is coolant EVERYWHERE. They told me that the other big O (Big O Tires Store #044108 4745 South State Street Murray, UT 84107) had mis-diagnosed my car, and that there was a big crack in my radiator. The crack caused fluids to leak into my alternator causing it cease up and killing my battery. When I called Danny Garcia at Big O, he was beyond rude to me. He told me I was a liar and that they would not cover any of the damages because he claims "I said it was only leaking oil".First off, HOW AM I SUPPOSED TO KNOW WHAT FLUID IS LEAKING? I am NOT a mechanic. When I asked why they didn't notice the crack in the radiator, he said they didn't see it with the tests. So once again, I told him that they mis-diagnosed this, and I could not afford to pay $700.00 for THEIR mistake. When I became annoyed, he started screaming at me told me it was not their problem. I have never been so disappointed with a mechanic in my life. Instead of taking responsibility for their mistakes, he calls me a liar tells me to F!@# off. Completely unacceptable. DO NOT GO TO THIS BIG O. Managers like Danny Garcia should not be allowed to talk to people like this and screw people over. Now I have a broken car in my driveway and Big O will in no way shape or form help out at all. Thanks for nothing Danny.

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