I have been taking my car there for the past 3 yrs... Up until this year I will NO LONGER BE A CUSTOMER!!!!! The Inspector said I needed Head light brackets (because my headlights were loose AND HAVE BEEN FOR THE PAST 6 YRS!!! Apparently this was a problem THIS year and not the rest of the years I have been taking it there. I also needed a high beam bulb and Back up bulb.. Fine...bulbs.. cheap. whatever. I ask the body shop guy how much for the headlight brackets..He then begins to tell me its going to cost a minimum of $250.00! WHAT! So, my inspection got rejected. I go online later and find that I can buy online a set of headlight assemblies for $40 Each. Meaning I would only have to spend $80 for both and it took 10 min. to install.. a couple of screws. Art Walkers Auto told me it would be hundreds because of LABOR charges because they would have to remove the entire front end of the car to get to the head light bracket (which conveniently attached to the new headlights I bought) What horse crap! I knew he was lying to me thinking I was some stupid braud. Well, jokes on you jerk, I bought my OWN part and got it fixed in a flash and got it reinspected somewhere else and passed w/ colors.. Thank you ADVANCE AUTO!!!! P.S. THE ONLY REASON I RATED IT ONE STAR IS BECAUSE THIS WEBSITE EXPECTED ME TOO. NO STARS FOR ME
Art Walker's Auto Service ripped me off. My engine was misfiring so I brought in to Art Walker's for repair. They told me it was a bad spark plug. They gave me a estimate of $120.00. I asked them why it cost $120.00 to change one spark plug? They told me the labor was $90.00 and the plug was $20.00. Excuse me, but the last time I checked plugs cost $1.00 each. Anyway I told them to fix the car. Later that day they called me and told me my car was ready. When I arrived to get my car, the bill was over $450.00. I freaked out. They told me that they changed all 6 spark plugs and spark plug wires. So according to them that would be $120.00 for 6 plugs at $20.00 each plus $60.00 for wires and the balance was $270.00 for labor. What a rip-off company. But here is the problem. They hold your car ransom till you pay them or you don't get your car back. They will not give you your car keys till you pay the bill. This company rips people off. They can charge you whatever they want and you have no choice but to pay them if you want your car back. Don't go to this company. Go somewhere else.