TERRIBLE SERVICE! It took 12 days to have my transmission replaced. Every person I talked to gave me the same exact excuse..."I've only been working here a few days". They must turn over the staff once a week. Also, BEWARE: they don't do the work on premises. They kept feeding me excuses that they sent out the transmission and they had no control when it was delivered back, etc, etc. The final straw was when they GUARANTEED I would have my car back on a Tuesday. I took off work for the day and arranged for a ride to get my car (was told it would be ready around 2-2:30). I received a call at noon to tell me it would be another day! The consolation...they invited me to come down and "look" at my transmission if I wanted to. Finally, I was called at 4pm the next day and left a message that my car was ready BUT they were closing the shop early and if I wanted my car I had to be there before 5pm (30 minutes prior to advertised closing time). They also would not let me use the coupon I obtained from the website and informed them I would be using prior to service starting. This place is unprofessional, slow, and rude. And they cost the same as a dealer. Save yourself a hassle and go somewhere else. AND, don’t believe Craig when he tells you what day your car will be ready. 12 days for a repair is ridiculous.