Shop Reviews

Xtreme Collision & Customs

By KSM on Wed 05 February 2014

It is with great regret that I have to post this update to my last review. I had a complete paint job of a classic car this past summer 2011. When I picked up the car there were a few issues with the paint. Nikki assured me that after the paint "cured" for 30 days she would buff the overspray off and "take care" of any issues - that was her unwritten guarantee. Since Nov 2011 I have been leaving messages on thier answering machine asking them when they would get my car back in. I finally got a return call today. Nikki stated that they are too busy to work on my car, I asked why I didn't get any return calls, she stated that a reasonable person would know that if she didn't call me back that ment they were too busy to get me in. I stated that I was getting very frustrated that I have been promised an appointment next week since Sept. 2011. I asked if they would reffer me to a detail shop that could do it since they never have the time. She said that Extreme would NOT pay for this service and that I would have to be more patient. I do not know what to do at this point. I was told not to call them they would call me. I do not have high hopes of hearing from them. I am still VERY DISSAPPOINTED. if they do get me in I will update this review.

Xtreme Collision & Customs

By KSM on Wed 05 February 2014

I'm Unhappy - Had a complete paint job on a classic car. They painted it at thier facility 67th and Federal which does not have a paint booth. When I picked it up and paid them $10,500 I found over spray and inferior sanding work on the car. I brought this to Nikki's attention and she assured me that she would "make it Right", "take Care of It" etc. I have been waiting several months at this point and still have not even been able to get it back to them. They are " too Busy " right now but will take care of it next week. I have heard this for over 4 months. If she does fix these issues I will be sure to update my review. I sure hope that I have to update this review.